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Unused Services
This is Our Unused Policy page, please read it carefully, to avoid misunderstood and lost both side
1
What is Unused Services
Unused services are conditions where the destination activities on the way cannot be carried out due to unpredictable circumstances, whether due to bad weather, an accident or something beyond the control of Epic Travel.
2
Unused service based on Agrement
If there is a condition due to congestion or delay in participants and having to miss an activity or destination, and it has been agreed between all groups and our Epic Team Leader that the case can be categorized as an unused service.
3
Refund for unused service
No refund policy for unused services.
4
Unused services is no attention condition
We believe that any unused services are the result of conditions that are not possible in the field during the trip. Our corporate culture and all the staff working for Epic Travel always adhere to the principles of honesty and high integrity in service.